Shipping policy
ORDER PROCESSING: Please allow from 1-3 days to process your order. Expect an email within 1-3 days to let you know your order is on the way!
LOCAL DELIVERY: There is no local delivery option available.
FLAT RATE SHIPPING:
We offer a flat rate shipping fee of $5.00 for orders shipped within the United States and Puerto Rico.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping:
We offer a flat rate of $5.00 for standard shipping through USPS to the United States and Puerto Rico. This option typically takes 4-7 business days for delivery. Please note, we do not offer expedited shipping at this time due to factors beyond our control, such as mail office traffic and flow.
Free Shipping Offer:
Enjoy free shipping on orders over $75. This option typically takes 4-7 business days for delivery.
REFUNDS, RETURNS AND EXCHANGES:
We don't accept returns or exchanges, unless the item that you received is factory damaged.
We don't refund, unless the item that you received is factory damaged.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact.growwithbalance@gmail.com or chat with us via Instagram (@growwithbalance) with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at contact.growwithbalance@gmail.com or chat with us via Instagram (@growwithbalance).